Installation and Repair

For installation and repair services, you will need to submit an online service request.

Office Hours

Monday through Friday 7:00 a.m. to 4:30 p.m.

However, if emergency service is required, please call 412-624-5008 and select option one.

ISD technicians are on campus to respond to service requests from 7:00 a.m. to 11:00 p.m. Monday through Friday. A technician is available on weekends from 9:00 a.m. to 5:00 p.m.

During all other times, ISD has an on-call technician who will respond to emergency service calls.


For general questions regarding building security, or to obtain a quote for a custom security solution, contact the Integrated Security Department during business hours at 412-624-5008.

For repair or service requests please call 412-624-5008 option one.


E-mail the Integrated Security Department with a clear and brief description of your request or question. Although we do our best to respond to all e-mails as quickly as possible, we encourage you to submit an online service request for faster resolution.